Cookie Policy

This page explains what cookies are, which ones hartwen.com uses, and how you can change your mind at any time.

What Cookies Are

Cookies are small text files placed on your device when you visit a website. They let the site remember things like what is in your basket, or which pages are the most useful to visitors.

Your Consent

Strictly necessary cookies are set automatically, because the shop cannot work without them. Every other category is set only if you agree. When you first visit, you can accept all cookies, reject all non-essential cookies, or choose per category. Rejecting them will not stop you browsing or buying.

The Cookies We Use

Strictly Necessary

Keep your basket, remember you through checkout, keep your session secure, and prevent fraud. These cannot be switched off.

Functional

Remember preferences such as your recently viewed products, so the shop feels consistent between visits.

Analytics

Help us understand which pages people use, where they run into trouble, and which products get looked at. The information is aggregated — it tells us how a page performs, not who you are.

Marketing

Used to measure whether our advertising works, and to show relevant ads on other websites. These are the ones most people prefer to switch off, and that is entirely your choice.

Third-Party Cookies

Some cookies are set by the services that help us run the shop, including Shopify, our payment providers, and our analytics and advertising partners. They are governed by those companies’ own privacy policies.

How Long They Last

Session cookies are deleted when you close your browser. Persistent cookies stay on your device for a set period, typically between 30 days and two years depending on their purpose.

Changing Your Choice

You can change or withdraw your consent at any time using the cookie settings link in the footer of this site. You can also delete or block cookies through your browser settings, though blocking all cookies will stop the basket and checkout from working properly.

More Information

How we handle the personal information behind these cookies is set out in our Privacy Policy. You can also read the Information Commissioner’s guidance at ico.org.uk.

Last updated: 7 October 2026.